Resources · Links
Official links for Kenyans in Thunder Bay and Canada The links we use most.
Official sources from Kenya, Canada, Ontario and Thunder Bay, plus established local services that help newcomers. We check every link every night, so none of them go stale.
Kenyan associations across Canada are on their own page: Kenyan associations. Businesses and services are on Soko.
Kenya: passports, ID and papers from Canada
- Kenya High Commission, Ottawa The office that serves Kenyans in Canada. Our consular guide →
- High Commission: contact Phone, email and address for the High Commission.
- eCitizen Where most Kenyan government services start, including passports. Using eCitizen from Canada →
- E-passport The High Commission's passport page. Our passport guide →
- National ID card What to bring for a Kenyan ID card. Our ID guide →
- Police clearance certificate Certificate of good conduct, by mail. Our police clearance guide →
- Emergency certificate One-way travel home without a valid passport. Our emergency travel guide →
- Dual citizenship applications Where to declare or regain Kenyan citizenship. Our dual citizenship guide →
- Kenya eTA Electronic Travel Authorisation for travellers who need one. Our eTA guide →
- Kenyans in Distress The High Commission's form for urgent help.
- Register as a Kenyan in Canada Let the High Commission know you are here.
- Transporting a loved one home What the High Commission needs. When someone dies far from home →
- Travel advice for Kenya Government of Canada travel advice before a trip home.
Canada: immigration, work and benefits
- Update your contact information (IRCC) Give immigration your new address. Your first 30 days →
- Apply for a Social Insurance Number You need a SIN to work and to get benefits. Your first 30 days →
- Job Bank The Government of Canada's job board. Jobs in Thunder Bay →
- Newcomers and taxes (CRA) Your first tax year in Canada.
- Canada child benefit: who can apply Monthly payments for families with children. On a work or study permit, only after 18 months in Canada. Our families guide →
- Education credential assessment Getting a Kenyan degree or diploma assessed. Jobs and credentials →
- Choose an immigration representative Who can legally help with your application. Legal and immigration help →
- Protect yourself from fraud Common immigration scams and how to report them. Legal and immigration help →
- Find free newcomer services near you IRCC's search for free settlement services, including services in French.
- Service Canada One place for federal services and benefits, including your SIN and Employment Insurance.
- Canada Revenue Agency Taxes, benefit payments and your CRA account.
- Canadian Anti-Fraud Centre Report a scam.
Ontario: health, driving, housing and legal help
- Get settled in Ontario Ontario's guide to moving here and settling in.
- Settlement.Org Plain-language answers for newcomers to Ontario on work, housing, health, school and more.
- Apply for OHIP and get a health card Ontario's health insurance. Your first 30 days →
- ServiceOntario locations Where to apply in person.
- Find a family doctor or nurse practitioner Health Care Connect, the province's waitlist for a family doctor or nurse practitioner. Your first 90 days →
- Exchange an out-of-province driver's licence Ontario's rules for licences from outside Canada. Driving on a Kenyan licence →
- DriveTest Book Ontario driving tests.
- Renting in Ontario: your rights Tenant rights, rent and repairs. Renting in Thunder Bay →
- Employment Ontario Free one-on-one job help: resumes, interview practice, job search and training.
- Work in your profession or trade Licensing for regulated jobs. Jobs and credentials →
- Legal Aid Ontario May pay for a lawyer if you qualify financially. Legal and immigration help →
- Ontario Human Rights Commission Your rights against discrimination at work, in housing and in services.
- Law Society Referral Service A free consultation of up to 30 minutes with a lawyer or paralegal.
Thunder Bay and the Northwest
- 211 North Find community, health and government services in Northern Ontario. Or call 211.
- City of Thunder Bay The city's own site for city services.
- Move to Northwestern Ontario Living, working and learning in the 32 communities of Northwestern Ontario.
- YES Employment Services Employment services in Thunder Bay since 1981, with a local job board.
- Northwest Employment Works Free job search and training help, in person, by phone or by video.
- Diversity Thunder Bay A local group working to end racism and discrimination, with a way to report an incident.
- AFNOO (in French) Settlement and employment support for francophone newcomers in Northwestern Ontario. Legal and immigration help →
- Newcomer Legal Clinic Free immigration, refugee and citizenship help at Lakehead's Bora Laskin Faculty of Law, after a screening. Legal and immigration help →
- Lift Pass Thunder Bay Transit's reloadable fare card. Register it so a lost card keeps its balance. Your first 30 days →
- Synergy North, new account Open a residential hydro account online. (807) 343-1111. Renting in Thunder Bay →
- Garbage and recycling lookup Enter your address for the curbside collection day. Renting in Thunder Bay →
- Free tax clinics (CVITP) CRA's free clinics for a modest income and a simple tax return. Your first 90 days →
- Thunder Bay Police Safe Trade Zone Video-monitored parking at 1200 Balmoral Street for an in-person sale arranged online. Scams →
- Literacy Northwest Connects adults to literacy, upgrading and employment-skills programs in Northwestern Ontario. Jobs and credentials →
- Northwestern Ontario Innovation Centre Advice and workshops for innovative businesses and entrepreneurs in the region. Starting a business →
- Thunder Bay Multicultural Association Newcomer services in Thunder Bay, including an employment program. Finding community →
- Thunder Bay Public Library card Free for city residents. Your first 30 days →
- Welcome to Thunder Bay The city's newcomer welcome guide.
- Transit fares and passes Bus fares in Thunder Bay. Free things to do →
- Outdoor skating City outdoor rinks, and which ones are open. Free things to do →
- Ontario 511 Road conditions, closures and plows on Highways 11 and 17. Day and weekend trips →
- Winter FunDays Free Sunday winter activities at Marina Park. Free things to do →
- Ontario Parks day-use fees 2026 vehicle-permit prices. The park sets which band applies. Free things to do →
- Library passes Borrow a pass for Ontario Parks, the art gallery, or a conservation area. Free things to do →
- Snow and winter parking Plowing and parking bans. Your first winter →
- Housing help (TBDSSAB) Social housing and help with homelessness.
- Where to get food in Thunder Bay The Health Unit's list of food programs. Groceries and food →
- Volunteer Thunder Bay Volunteer roles around the city.
Parcels, customs and calling Kenya
- Canada Post: compare international services Xpresspost, Tracked Packet and Small Packet, and which ones include tracking. Shipping to Kenya →
- Canada Post: tracking international packages Which postal services have no tracking. Shipping to Kenya →
- Posta Kenya: parcels Posta's parcel service and collection at the post office. Shipping to Kenya →
- KRA: returning residents Duty exemption when a Kenyan citizen moves home for good. Shipping to Kenya →
- KRA: importing a motor vehicle Right-hand drive, age limit and inspection. Shipping to Kenya →
- KEBS: used vehicle inspection Where used vehicles bound for Kenya are inspected before export. Shipping to Kenya →
- Safaricom: Daima Keep a prepaid line active for 6 months to 2 years. Calling Kenya →
- Safaricom roaming Using a Safaricom line outside Kenya, including bundles for Canada. Calling Kenya →
- Airtel Kenya roaming Calls and texts on an Airtel Kenya line while abroad. Calling Kenya →
- Kenya numbering plan (October 2024) Mobile prefixes and area codes, from the Communications Authority of Kenya. Calling Kenya →
- Time zones and daylight saving time When Ontario changes the clocks, from the National Research Council. Calling Kenya →
- KRA: iTax mobile verification KRA sends a code to the mobile number on the iTax account. Calling Kenya →
- Prepaid long-distance phone cards Connection fees, weekly fees, minute rounding and expiry, from Settlement.Org. Calling Kenya →
- Competition Bureau: calling cards (2007) Hidden fees and fewer minutes than a calling-card poster advertised. Calling Kenya →
- CA: Wangiri scam Do not call back an international number you do not recognize. Calling Kenya →
- CA: internet telephony guidelines (published 2026) Caller ID rules for internet calls into Kenya. Calling Kenya →
82 links. Found one that doesn't work, or a link we should add? Tell us.